Privacy Policy
This Privacy Policy covers how our ecommerce handles personally identifiable information collected when you visit our website (https://demo.hiflyer.tech/) and use our services. It does not cover information collection on other linked websites or pages. Our website, operated with Jet Theme, is fully covered by this Privacy Policy.
To maintain high-quality products and services, we may collect information from your interactions with us, other customers, and third parties. We respect your privacy and have implemented procedures to handle your information safely, securely, and responsibly. This Privacy Policy explains our information collection practices and your choices about how we use your information.
As we continue to improve our website and services, we may update this policy. Please review it regularly to stay informed about any changes.
Security
We take your privacy seriously and will only collect personally identifiable information that you consent to share. All information collected by our ecommerce is handled in accordance with the Personal Data Protection Act.
Our website uses Secure Sockets Layer (SSL) encryption to protect your information during data transfer. Our Customer Care and store networks also operate over a secure, private network. Please note that email is not encrypted and is not considered secure for transmitting credit card information.
Cookies
We use "cookies" to enhance your experience on our website. Cookies store and track information such as your frequency of visits, time spent, and preferences. This data helps us improve our website and services. Cookies cannot read data from your hard drive. If you prefer, you can decline cookies in your browser settings, though this may limit some website functionality.
Data Collection and Use
We only collect basic information, such as your name, address, and contact details, in the following situations:
- Account Creation: Customers can choose to create an account to track orders, earn loyalty points, and manage preferences. Before signing up, users must agree to our Privacy Policy. Account creation is optional, and users can also check out as guests.
- Order Delivery: For successful delivery of orders, we collect essential details, such as shipping address and phone number.
We may use the information collected for notifications, email newsletters, or promotional efforts initiated by our ecommerce accounts or associated entities.
Consent and Access
- Privacy Policy Agreement: Customers agree to our Privacy Policy when creating an account or placing an order.
- Account Access and Updates: Users can change their password and update their information at any time within their account settings.
- Request for Account Deletion: Customers may request to delete their account by contacting us through the Contact Us section. Our team will assist in permanently deleting the account and any related data.
Data Retention
Our data retention policy maintains customer accounts for a period of 1 year. If a customer account shows no activity within this period, it will be flagged for deletion.
Secure Payment Processing
Payments on our website are securely handled by Fomopay, a third-party payment provider. Fomopay processes sensitive payment details, such as credit card information, directly with financial institutions and does not store this data permanently. For methods like GrabPay, PayNow, and bank transfers, Fomopay connects customers securely to the bank or provider without storing sensitive information.
Email Communication
You will only receive promotional emails if you have opted in. To stop receiving emails, click "Unsubscribe" at the bottom of any promotional email. Please allow up to 3 business days for your request to be processed.
Acceptance
By using this website, you accept the practices outlined in this Privacy Policy.
This Privacy Policy was last updated on 1 November 2024.
For questions or comments regarding this policy, please email us at sales@liangteck.com
